The Never Normal
We’re at a crossroads. Certainly since the COVID-19 crisis but even before that, we have been evolving into a world with many new types of disruptions. There’s this potent cocktail of global platforms, information, intelligence, and automation that is accelerating the pace of change. But technology is no longer the biggest driver of disruption. What’s coming at us is ecological, biological, societal and geopolitical in nature and this is just the beginning.
These many disruptions are going to evolve into seismic shocks that will completely overturn how we live and work. Think about the rising sea levels we might experience the next decades. Or pandemics like COVID-19. Or the cold (trade) war between the US and China.
What we have to do now is prepare our organizations for these seismic shocks and their ensuing systemic shifts. Prepare them for an unpredictable world. Continuously changing consumer behavior, for instance, triggered a new way of performing business on the edge, permanently adapting. And so we have to become agile in capacity and resources. And this also means that we need a different type of skillset, different types of people and different types of organizations. Financial performance, too, has shifted, to one that is much more fluid and suitable for uncertainty.
This is a world in permanent flux. One where ‘normal’ keeps getting redefined. Are you ready for that? Is your organization? In this keynote, Peter Hinssen uncovers how companies, leaders and employees will need to adapt to survive and thrive in the Never Normal.